“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Donald A. Adams (1925) former president of the Watch Tower Bible and Tract Society of Pennsylvania
When was the last time you had great service? At Arthur Murray, we practice the Cadillac Treatment with our students. We concentrate on the 90/10 theory. 90 percent of the lessons are geared for the student and 10 percent is the instructor’s opportunity to be a great Arthur Murray professional.
At Arthur Murray Santa Monica, we place our staff above all in our training and service. Why do we do that? A happy, well trained, and professional staff give the best service daily to all their student for they feel that they are important, fulfilled, and happy to be the best in all areas. I love to enter an establishment where the staff is happy and likes their workplace and their fellow staff and even their owners. A great student of mine once said that management is not a skill, it is an art form. Our entire business theme is set up in one word, Hospitality, and we strive to practice that every day!
“Enthusiasm in our daily work lightens effort and turns even labor into pleasant tasks.” – Stanley Baldwin (1867 – 1947) Former British Prime Minister
Arthur Murray Dance Centers are a hub of enthusiastic, happy, fun-loving people. You’ll be at an Arthur Murray event and hear lots of laughter and see lots of smiles. The big common denominator is the great enthusiasm shared by all. Loving your hobby or work is such a key to joy in life. What a joy to receive great service from someone who says that they love their occupation and they receive their own satisfaction from a job well done. If dancing is your hobby or profession, you always want to do your best.
“Nothing is ever lost by courtesy. It is the cheapest of pleasures, costs nothing, and conveys much.” – Erastus Wiman (1834 – 1904) Canadian journalist and businessman
I recently read about the three keys to success in business: Be Kind, Be Kind, Be Kind! I once thought that someone who was kind in business was a sap or unsuccessful. As years have passed, I’ve met many, many successful women and men who were truly nice and kind people. They were loved by many and they respected by all. They were smart, savvy, and leaders in their fields, and they remained as courteous people.
As a young boy, I remember walking down Church Street with my dad in Nashville, Tennessee, and everyone said, “Hi Troy” “Hello Colonel Woodbury” “Hello Mr. Woodbury”. Everyone new and loved and respected my dad. He was a man first of faith, great in business, and involved in service. At my dad’s funeral, so many groups came to honor him. He seemed to be a part of every organization in Nashville. This had a profound impact on me and now, I am turning into my dad and learning how to give service to others as he did. In dad’s last years, he had a marble base on this bedside table with a brass plaque that read “You are my life’s hero”. He truly and was and still is my hero until today.
Service, I strive to learn what it truly means and to be the best at giving it. I come from the place of service with a giving heart and a willingness to learn and to be better in all areas of my life.
Try this, go to a friend, a client, your partner in life, a stranger, and ask them, “What may I do to may this a great day for you?” You’ll be surprised at the smiles that will come over their faces and the opportunities you will have to inspire others.
Thanks for reading!
David Earl Woodbury
Keep on Dancing!
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